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Driving Exceptional Business Growth & Culture: Leadership Secrets Explored with MMA CEO, Doug Bishop

Seeking to build an amazing culture?  Want to build high performers?  Then you need to listen to this podcast to find out the secrets from an expert! 

On this week's The Matt Phillips Podcast episode, Matt interviews Doug Bishop, CEO of both the Bouchard region and Florida region of Marsh McLennan Agency.   Doug has been instrumental in helping MMA Bouchard become the instrument premier insurance agency in the Southeast and we dive deep into all things leadership and high performance. He is a graduate of the Florida of Florida State University. He began his journey with Bouchard in 1997 as a commercial alliance sales executive. Over the years, he held several key positions within the organization, including workers comp division manager, Sarasota division manager and vice president of sales, before becoming only the third CEO of Bouchard in 2009. Doug eventually took over as CEO of the Florida region in 2023.

In this episode, we cover the secrets of leadership: keeping a startup mindset as your business grows, setting goals that resonate with your team, and connecting individual goals with the company's main objective. Our discussion goes further to look at company culture, especially in times of remote work. Doug also shares his thoughts on balancing genuine connections and managing time and we touch on practical leadership strategies, from whiteboards to jotting things down, and the importance of valuing every team member. It's a guide for those leading teams to not just perform, but thrive in today's dynamic work setup.

We will touch on such topics as: 

  • The significance of maintaining an entrepreneurial mindset within growing organizations. 
  • The goal-setting process, stressing its importance in every function and company size, and how it influences the entrepreneurial attitude, ultimately aiding in the achievement of the company's vision.
  • The 'why', 'how', and 'what' of goals to foster an emotional connection with team members. 
  • The true meaning behind phrases like "work harder," "be a great leader," and "have a great culture." 
  • The importance of teamwork and leadership in achieving collective success. 

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